Returns & Exchanges

Returns

All sales are final. We will not honor any returns for refund.

Exchanges

Products purchased online at wildwear.com or in store may be exchanged for equal or greater value within 30 days of the original purchase date.  The item(s) must be in the original sold condition and must have the original tags and receipt/packing slip. 

If you live in the Des Moines area, you may also exchange your item(s) at the Wild Wear store within 30 days of the original purchase with the receipt and tags.  Please see below for additional exchange guidelines.


Wild Wear
730 Third St
Des Moines, IA
50309 
515-564-8709
jessica.jager@iowawild.com 

 
 Please review the following guidelines for exchanges:

-All exchanged items must be in their original condition at the time of purchase and in their original packaging.  Items that have spills, stains, or odors will not be accepted for exchange.  This includes, but is not limited to drink spills, dirt, pet hair, smoke odor, perfume odor, etc.
-Exchanges will not be accepted on any item that has been washed by the customer.
-Drinkware run through a dishwasher may not be exchanged
-Shipping charges are not refundable.


Items That Cannot Be Exchanged

-Customized, non-player name, jerseys
-Autographed Items
-Game worn/used equipment
-Giveaway/Promotional Items
-Items removed from their original packaging
-Items that have been worn/used
-Items purchased during the Wild Wear Summer Super Sale
-Items purchased at the Iowa Wild State Fair booth


Items that do not meet these criteria will be shipped back to the customer at their expense.